Monday, January 4, 2010

Food Fighter















A profile in The New Yorker of John Mackey, the oddball dreamer who created Whole Foods:

John Mackey, the co-founder and chief executive of Whole Foods Market, refers to the company as his child—not just his creation but the thing on earth whose difficulties or downfall it pains him most to contemplate. He also sees himself as a “daddy” to his fifty-four thousand employees, who are known as “team members,” but they may occasionally consider him to be more like a crazy uncle. To the extent that a child inherits or adopts a parent’s traits, Whole Foods is an embodiment of many of Mackey’s. A Whole Foods store, in some respects, is like Mackey’s mind turned inside out. Certainly, the evolution of the corporation has often traced his own as a man; it has been an incarnation of his dreams and quirks, his contradictions and trespasses, and whatever he happened to be reading and eating, or not eating.
A year ago, Mackey came across a book called “The Engine 2 Diet,” by an Austin, Texas, firefighter and former professional triathlete named Rip Esselstyn. Basically, you eat plants: you are a rabbit with a skillet. Mackey had been a vegetarian for more than thirty years, and a vegan for five, but the Engine 2 book, among others, helped get him to give up vegetable oils, sugar, and pretty much anything processed. He lost fifteen pounds. This thinking about his body dovetailed with a recession that left many shoppers reluctant or unable to spend much money on the fancy or well-sourced food that had been the stores’ mainstay. Mackey, in a stroke of corporate transubstantiation, declared that Whole Foods would go on a diet, too. It would focus on stripped-down healthy eating. Fewer organic potato chips, more actual potatoes. He told the Wall Street Journal in August, “We sell a bunch of junk.”
The repudiation was rash, since Whole Foods would still be selling junk, of a kind. Mackey, an unrepentant foot-in-mouther, as often a fount of exasperation as of inspiration, tried to explain that his comment had been misunderstood. Mackey has been bewildered by the way some things that he has said or done have brought trouble on him and Whole Foods. Public opinion can be capricious and—when you’re a grocer, a retail brand, and a publicly traded company—hard to ignore or override.

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